BUILD INFLUENCE
Program Name : ‘BUILD Influence’
Duration : 1 Day
Delivery Format : Instructor Led Experiential Learning Workshop
Program Objective
At the end of the workshop participants will be able to:
Understand how the Process of Influence works
Learn methods to lead conversations by using Powerful Questions
Develop deep listening abilities while in conversation to respond impactfully
Develop Strategies to Win Friends before they can be Influenced
Module 1 – Build Questioning and Listening Skills
-
Learn to Ask Powerful Questions
-
Learn 7 Question Types to lead conversations
-
Learn Intentional Listening
-
Develop Empathy in Listening
Module 2 – Managing Difficult Conversations
-
Manage Argumentative Situations Effectively
-
Stating your Point of View with Diplomacy
-
Learn Mediation Techniques
Module 3 – The Art of Influence
-
Familiarize with Dr. Robert Cialdini’s - Six Principles of Influence
-
Create rapport through Matching, Mirroring, and Pacing
-
5 Key Influencing Strategies
Module 4 – The Process of Influence
-
Understand factors that lead to Influence
-
Learn to use Bridging Technique in Conversations
-
Manage Emotions while Communicating
" Influence is our inner ability to lift people up to our perspective.”
– Joseph Wong