Program Name      :        ‘BUILD Influence’
Duration                                 :           1 Day
Delivery Format                      :            Instructor Led Experiential Learning Workshop
 
Program Objective
At the end of the workshop participants will be able to:
Understand how the Process of Influence works
Learn methods to lead conversations by using Powerful Questions
Develop deep listening abilities while in conversation to respond impactfully
Develop Strategies to Win Friends before they can be Influenced
 
Module 1 – Build Questioning and Listening Skills
	
	
Learn to Ask Powerful Questions
	
	
	
Learn 7 Question Types to lead conversations
	
	
	
Learn Intentional Listening
	
	
	
Develop Empathy in Listening
	
 
Module 2 – Managing Difficult Conversations
	
	
Manage Argumentative Situations Effectively
	
	
	
Stating your Point of View with Diplomacy
	
	
	
Learn Mediation Techniques
	
 
Module 3 – The Art of Influence
	
	
Familiarize with Dr. Robert Cialdini’s - Six Principles of Influence
	
	
	
Create rapport through Matching, Mirroring, and Pacing
	
	
	
5 Key Influencing Strategies
	
 
Module 4 – The Process of Influence
	
	
Understand factors that lead to Influence
	
	
	
Learn to use Bridging Technique in Conversations
	
	
	
Manage Emotions while Communicating
	
 
" Influence is our inner ability to lift people up to our perspective.”
 – Joseph Wong