BUILD INFLUENCE
Program Name : ‘BUILD Influence’
Duration : 1 Day
Delivery Format : Instructor Led Experiential Learning Workshop
Program Objective
At the end of the workshop participants will be able to:
Understand how the Process of Influence works
Learn methods to lead conversations by using Powerful Questions
Develop deep listening abilities while in conversation to respond impactfully
Develop Strategies to Win Friends before they can be Influenced
Module 1 – Build Questioning and Listening Skills
Learn to Ask Powerful Questions
Learn 7 Question Types to lead conversations
Learn Intentional Listening
Develop Empathy in Listening
Module 2 – Managing Difficult Conversations
Manage Argumentative Situations Effectively
Stating your Point of View with Diplomacy
Learn Mediation Techniques
Module 3 – The Art of Influence
Familiarize with Dr. Robert Cialdini’s - Six Principles of Influence
Create rapport through Matching, Mirroring, and Pacing
5 Key Influencing Strategies
Module 4 – The Process of Influence
Understand factors that lead to Influence
Learn to use Bridging Technique in Conversations
Manage Emotions while Communicating
" Influence is our inner ability to lift people up to our perspective.”
– Joseph Wong