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 POLICIES

OUR OFFLINE STORE

Prakrida is essentially an offline store with no branches, franchisee or representatives.

 

Despite finding products online at inviting prices, sports goods, unlike other products, require you try out at the store for fit, usage, resistance, stretch, subjectivity, performance and comfort. These may be different football shoe types, shin guards, stockings, jersey sets, compression jerseys, capris, knee supports, resistance bands, sports nutrition, souvenirs and so on.

 

These products are subjective to every customer and designs, materials of every manufacturer is different. In addition most of the products curated need some amount of user guidance to the sports person and this is better achieved at our store. Its better to try them rather than regret later or risk injury. Understanding the quality and need of the product may also result in an effective purchase for the customer thereby resulting in savings. The returning customer has new products with better designs to review when he makes a new purchase. So these specialized products we do not sell on line as they are ineffective to the customer and to us.

You will find a variance in products in store from our website as we only present the products and price points for representation. So do call and check if you need something specific.

 

Lot of these products are used by our own academy students. Based on player feedback and our experience, we constantly work with manufacturers to develop products for the grass root player. So you can trust us on the quality of the products as we use only genuine suppliers in the development of the sport and athletes.

If you have bought the products before and want to buy them again, we can arrange for them to be shipped to you within Bangalore. Since most of our products focus on economy we will not accept refunds once shipped as the logistics costs may defeat the reason they were shipped. We can also make exceptions based on your requirement to ship them across the country on the same terms.

The Online Store

Under this section we have displayed products which can be purchased directly online by Bangalore customers  and customers across India who follow our work and collection. These are products which you are sure of buying and do not have much subjectivity or performance related issues such as football ball pumps, an Arsenal 5x3feet official flag, Nivia football. You can also take our guidance on these products after you order and we ship.

 

Products like ceramics like club souvenirs mugs, glasses, time clocks etc are good examples of products exclusive to Bangalore customers considering the fragile nature of shipping them.

We would like to reach out to those customers who seek quality products at value prices selected by football coaches rather than discounts.

Declaration

Prakrida Commerce is registered with the Indian Centeral Goods and Services Tax Act 2017. The GSTIN number is 29AAKPV3176G1Z5. Taxes collected on sale of goods covered by retail invoices will be accounted and paid to the authority.

PRAKRIDA PRIVACY POLICY

What do we do with the personal information we collect?

In due course of business visiting our store or online, we collect information about our customers such as name, email address, phone numbers through various sources, feedback forms, email subscriptions, Facebook, WhatsApp, Google plus etc.

We typically put to use your feedback constructively and communicate when we have made progress along with similar requests/feedback.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your interests, browser, etc.

With your permission, we may send you emails about our store, new products and other updates.

When do you typically consent?

By using this site, you represent that you are at least the age of legal majority, or your have consented your minor dependents to use our site.

When you place an order, pay using a credit card, your personal information may be shared. We imply that you consent to our collecting it and using it for that specific reason only.

Secondarily, you may leave your personal details behind for a product, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

You can always opt out anytime by contacting us at hemant@prakrida.co.in.

Are you allowed to disclose?

We may disclose your personal information if we are required by law to do so or if you violate our  business Terms of Service.

Who is your online host?

Our online website is hosted on wix.com. Our payment gateway is Citrus payment solutions Pvt. Ltd. Personal information is securely routed through their servers in compliance to necessary laws.

How is information used by third party services? 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Right to changes.

We reserve the right to modify this privacy policy at any time in the interest of better business practices. So please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

PRAKRIDA TERMS OF SERVICE                                                         

OVERVIEW

 

This website is operated by PRAKRIDA. Throughout the site, the terms “we”, “us” and “our” refer to PRAKRIDA. PRAKRIDA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Prakrida is a reseller of goods procured from authorised channels.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

GENERAL CONDITIONS

AGE OF CONSENT

 

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or your have consented your minor dependents to use our site.

 

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and otherinformation, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

THIRD-PARTY LINKS

 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

 

Prakrida is a registered trademark and requires consent to be represented. Infringing or misleading its logo is prohibited. 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall PRAKRIDA, affiliates, agents,suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless PRAKRIDA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

 

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

GOVERNING LAW

 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of KARNATAKA & INDIA AS APPLICABLE. Disputes subject to Bangalore jurisdiction.

CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at hemant@prakrida.co.in.

Prakrida Commerce.
#696, 9th A Main, I stage, Indiranagar,
Bangalore-560038.

Tel: 91-96630-290-58

Prakrida: Order confirmation/cancellation.

Orders are normally processed and shipped between 8-24 hours of receipt.

Customer can cancel the order before the product is shipped. Once shipped this is communicated to the customer via email provided. Refunds for cancellations in such cases are deducted of transaction fees.

If Prakrida cancels the order due to issues such as stock availability etc, then a full refund is processed and customer informed.

Prakrdia uses quality shipping partners and delivery across India is between 3-5 business days after the order is shipped. Delivery to remote and poorly connected towns will be confirmed on email after receiving information from the logistics partner and provided prior to dispatch.

  

PRAKRIDA : Returns & Refund Policy

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. These will be updated as applicable alongside product details in the website.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed. We will contact you for your bank account details for the transfer. A credit will automatically be applied to your BANK ACCOUNT through Electronic Fund transfer in 5-7 business days for the amount refundable considering transaction fees applicable.

We will also communicate the transfer reference for the record of settlement. Please ensure that your bank details are correct.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again with the bank transfer details provided to you.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hemant@prakrida.co.in, cell-9663029058.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hemant@prakrida.co.in and send your item to: 696, 9th A Main, 1st Stage Indiranagar, Bangalore - 560038 Bangalore Karnataka INDIA

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, there will be no refund of the gift packing charges.

Shipping

To return your product, you should mail your product to: 696, 9th A Main, 1st Stage Indiranagar, Bangalore - 560038 Bangalore Karnataka INDIA. Once the product is received for return in our store we will confirm receipt over an email.

 

You will be responsible for paying for your own shipping costs for returning your item. If not, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping Policy

Prakrida uses logistics partners who have a good record in the business. Standard and express options depending on the location served may be available. The costs and mode are shared on purchase of goods. All efforts will be made to ensure timely and damage free delivery. However Prakrida or its partner cannot be held responsible for eventualities arising beyond its control such as industrial or social conditions effecting delivery.

Likewise, losses caused as a consequence of uncontrollable delays in delivery cannot warrant damages or libel against Prakrida or its partners.

Prakrdia uses quality shipping partners and delivery across India is between 3-5 business days after the order is shipped. Delivery to remote and poorly connected towns will be confirmed on email after receiving information from the logistics partner and provided prior to dispatch

If you need any further clarifications, please contact hemant@prakrida.co.in

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